It took a while...
If I could go back and edit my previous review I would- after another nudge to the Instagram chat I finally got a hold of the company and we received the 2nd board today. Just in time to wrap for a family gift under the tree. The quality is super nice.. will be a nice addition to our skateboarding, paddle boarding, and snowsport balance practice. And now that we have both, there will be no fighting from the kids as to who gets to play on it.